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KINGiPod Complaint - kingiPod is the worst - KINGiPod
KINGiPod Complaint

KINGiPod Complaint

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kingiPod is the worst - KINGiPod


I sent my iPod classic to kingiPod for repair. They told me my music files would not be affected. They charged me $125 and returned my iPod without my music, without the original back plate that my wife had engraved for me, the "new" backplate was bent, the battery will not charge, and they sugggested I search Google for software to recover my music. Beware, Beware, Beware.


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Comments


U2lover12 says: (7 years ago)
 0
They did the same to me too! It really makes me mad but at least i have all my music in iTunes. It also makes me mad because i have the 5th gen U2 iPod and i wanted the back replaced, so they sent me a regular back so now my U2 iPod doesn't have the signatures on the back any more!



kingipod says: (8 years ago)
 +1
Gary,

We were forced to replace your current backplate because one of your security locks was warped causing the plate to be damaged during the pry process. Apple creates the plates with these security locks to prevent the user from opening the iPod without allowing them to easily detect it to deter fraudulent activity. Nonetheless, we replace anything we might damage during the repair process with a replacement of brand new cosmetic condition. I'm very sorry that a valuable engraving was ruined and I realize this cannot be replaced. It's an unfortunate situation and I sympathize. As for your data loss, this is common when a logic board requires replacement. Many times, the data becomes corrupt during the faulty period. For the inconvenience, you've received a full refund back to your account and what should be a 100% functional iPod for no cost. I wish our transaction had gone better, but we appreciate giving us the opportunity to assist you.

Warm Regards,
Patrick






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